Cookie
policy.

1. What cookies and browser storage are

Cookies are small text files placed on a device by a website or service. Browsers also provide technologies such as session storage, which can retain information for a browser tab or session without using a cookie.

2. Our current website

We do not use advertising cookies. If you choose “Allow analytics”, we use first-party browser storage and pseudonymous events to understand visits, active use and whether website journeys work. Analytics remains off when you choose “Necessary only” or have not made a choice.

3. Essential browser storage

Rapid Quote may retain a temporary quote identifier and ownership token in session storage. Private staff tools and the authenticated RWR Operations workspace use session storage for short-lived staff authentication. Operations records are not stored in browser persistence or offline caches. This supports security and core functionality, is not used for advertising, and is removed according to browser behaviour or when the user signs out.

4. Optional analytics storage

After opt-in, rwrAnalyticsConsentV1 records your choice and notice version, rwrAnalyticsVisitorV1 holds a random visitor identifier, and rwrAnalyticsSessionV1 holds a random visit identifier for the current tab. rwrAnalyticsInternalV1 records only whether this browser is marked as internal RWR traffic. These are local or session storage values rather than third-party advertising cookies.

The visit identifier rotates after 30 minutes without activity. Raw pseudonymous analytics is retained for up to 90 days and aggregate daily statistics for up to 25 months. We do not put names, contact details, form answers, Assistant messages, photographs, quote or booking references, payment details, raw IP addresses or fingerprints into analytics.

5. Security services

Private staff tools require Supabase authentication and may require multi-factor verification. Authentication services may use essential browser storage to protect those restricted areas.

6. Third-party links and resources

Our pages load fonts and icon resources from external content-delivery services. Social-media and WhatsApp links take you to third-party services when you choose to follow them. Those providers may use cookies or similar technologies on their own sites; their notices and controls apply there.

7. Consent and changing your choice

Optional analytics uses your consent. Use “Privacy choices” in the website footer to allow it, withdraw consent, or mark the browser as internal traffic. Withdrawal stops analytics immediately and removes the analytics visitor and visit identifiers from this browser. It does not affect enquiry, quote or booking storage that is necessary to provide a service you requested.

8. Managing browser data

You can inspect, block or delete cookies and site data through your browser settings. Blocking essential storage may prevent Rapid Quote, staff authentication or another requested feature from working correctly. You can also close the relevant browser tab or sign out to clear session-scoped access according to your browser’s behaviour.

9. Contact

For questions about cookies or browser storage, email info@RWRemovalsltd.co.uk, call 07300 844 397, or write to Bellamy Close, Plymouth, Devon, PL6 5LG.